Digital: Ex Post

March 10, 2005

Tips for Mastering E-mail Overload

HBS Working Knowledge: The Leadership Workshop: Tips for Mastering E-mail Overload: "Being at or near the the top of your organization, everyone wants a piece of you. So they send you e-mail. It makes you feel important. Don't you love it? Really? Then, please take some of mine! Over 100 real e-mails come in each day. At three minutes apiece, it will take five hours just to read and respond. Let's not even think about the messages that take six minutes of work to deal with. Shudder. I'm buried in e-mail and chances are, you're not far behind. For whatever reason, everyone feels compelled to keep you 'in the loop.'"

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